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This is the first time we have made a claim on insurance.

I would like to thank you for your courteous and quick action in resolving this issue.

Once again thank you.

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

Thank you for your help with this claim, I couldn’t have asked for a better service.