I feel I had to send this email to praise your employee, her handling of this claim has been extremely efficient and easy to deal with.

Some people say that dealing with insurance companies is difficult but I cannot praise you enough, I will certainly recommend your company.

We’ve been offering MB&G warranties to our used car customers for about fourteen years now. What sets MB&G apart from other warranty providers is the exceptional level of service we receive. MB&G’s staff will go that extra mile to help resolve queries, or bring claims to a satisfactory conclusion for all concerned.

The MB&G warranty and aftersales products we offer our customers is part and parcel of the high level of customer service we strive to provide. With a relationship that goes back to the early years of the CD Bramall Group it was a natural choice to choose MB&G at the formation of the Bramall and Jones Group. We have the utmost confidence in MB&G’s products and the support and back up we receive from its dedicated staff is second to none.

“Lowdhams have been providing MB&G warranty products to its caravan and motorhome customers for over 10 years. Because of the consistently high quality of service we have received from MB&G during this time, we can offer its warranty products and services to our customers with complete confidence and assurance.”

“From a customer’s point of view, MB&G warranty documentation and information is easy to read, clearly set out and unambiguous, so they are reassured that what they see is what they get.”

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

We bought a motorhome in November with a warranty from MB&G Insurance.  Unfortunately, we have had the need to claim twice but the whole process was effortless due the excellent customer service I received.

From the initial phone call to the communication with the claims team, I have been more than impressed with the efficiency, friendliness and prompt reimbursement.

I would not hesitate to recommend MB&G Insurance to others.

This is the first time we have made a claim on insurance.

I would like to thank you for your courteous and quick action in resolving this issue.

Once again thank you.

Thank you for your time and support, I really appreciate the help.  An overall five star service.

Thank you for your help with this claim, I couldn’t have asked for a better service.

Many thanks.

Your service has been faultless and very professional throughout!

Thank you for your help in this matter, I know you have been very patient with me looking for the invoice which I fully appreciate.

Once again, brilliant service from yourself and all the best for the future.

Just want to say a BIG THANK YOU for being so quick at paying my repairs as part of my warranty with you.

You have made a very worried and anxious lady extremely happy.

Never before, have I broken down on the way to Poland, only managing to travel about 10 miles before the dreaded red light came on. It was dreadful. Had to return for repairs, spending my spending money before even going away.

You are brilliant.

Thank you hundreds of times

Thought I’d drop you a quick note to say thank you for how my recent claim was handled. I recently had to make a claim and I have to say it was dealt with without any fuss whatsoever.

The garage contacted you and had the claim approved on the same day. So, thanks to the team there for making my claim so straightforward.