Express Motorist Centre

16th October 2019 by

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

This is the first time we have made a claim on insurance.

I would like to thank you for your courteous and quick action in resolving this issue.

Once again thank you.

I feel I had to send this email to praise your employee, her handling of this claim has been extremely efficient and easy to deal with.

Some people say that dealing with insurance companies is difficult but I cannot praise you enough, I will certainly recommend your company.