CMS North West

20th February 2020 by

The MB&G warranty and aftersales products we offer our customers is part and parcel of the high level of customer service we strive to provide. With a relationship that goes back to the early years of the CD Bramall Group it was a natural choice to choose MB&G at the formation of the Bramall and Jones Group. We have the utmost confidence in MB&G’s products and the support and back up we receive from its dedicated staff is second to none.

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

Thought I’d drop you a quick note to say thank you for how my recent claim was handled. I recently had to make a claim and I have to say it was dealt with without any fuss whatsoever.

The garage contacted you and had the claim approved on the same day. So, thanks to the team there for making my claim so straightforward.