CMS North West

20th February 2020 by

I feel I had to send this email to praise your employee, her handling of this claim has been extremely efficient and easy to deal with.

Some people say that dealing with insurance companies is difficult but I cannot praise you enough, I will certainly recommend your company.

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

We bought a motorhome in November with a warranty from MB&G Insurance. Unfortunately, we have had the need to claim twice but the whole process was effortless due the excellent customer service I received.

From the initial phone call to the communication with the claims team, I have been more than impressed with the efficiency, friendliness and prompt reimbursement.

I would not hesitate to recommend MB&G Insurance to others.