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What to do in the event of a warranty claim.

Please refer to your warranty documentation, in the How To Make A Claim section. Failure to follow this procedure may mean that we are unable to process your claim. Please select the type of claim you wish to make:

Attention

Due to national lockdown restrictions (November 5th 2020) some MB&G approved repairers may have closed. We are currently receiving ALL new claims and strongly advise you to complete the relevant claim form below, so that we can give your claim our urgent attention. In the event that your local approved repairer is closed, we will try and resolve the issue. Ensuring we have all of the necessary information will help us facilitate your claim as soon as reasonably possible.

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  • Mechanical Breakdown or Habitation Repair including Water Ingress
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**Please complete the claim form fully, including attaching any documents or images that may be requested. Failure to provide all information at this time may mean that we are unable to process your claim.

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What Our Customers Say

I feel I had to send this email to praise your employee, her handling of this claim has been extremely efficient and easy to deal with.

Some people say that dealing with insurance companies is difficult but I cannot praise you enough, I will certainly recommend your company.

Thank you for your time and support, I really appreciate the help.  An overall five star service.

Just want to say a BIG THANK YOU for being so quick at paying my repairs as part of my warranty with you.

You have made a very worried and anxious lady extremely happy.

Never before, have I broken down on the way to Poland, only managing to travel about 10 miles before the dreaded red light came on. It was dreadful. Had to return for repairs, spending my spending money before even going away.

You are brilliant.

Thank you hundreds of times

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Copyright © 2019 Mechanical Breakdown & General Insurance Services Ltd. All Rights Reserved.

Mechanical Breakdown & General Insurance Services Ltd.
Authorised and regulated by Financial Conduct Authority, Reference number 306978.
Registered Office: Cobalt Business Exchange, Cobalt Park Way,
Newcastle Upon Tyne, NE28 9NZ Tel: 0191 2596378,
Company Registration Number 01478159
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