Gadget - MBG Insurance

What to do in the event of a warranty claim.

Please refer to your warranty documentation, in the How To Make A Claim section. Failure to follow this procedure may mean that we are unable to process your claim. Please select the type of claim you wish to make:

Attention

Due to national lockdown restrictions (November 5th 2020) some MB&G approved repairers may have closed. We are currently receiving ALL new claims and strongly advise you to complete the relevant claim form below, so that we can give your claim our urgent attention. In the event that your local approved repairer is closed, we will try and resolve the issue. Ensuring we have all of the necessary information will help us facilitate your claim as soon as reasonably possible.

**Please complete the claim form fully, including attaching any documents or images that may be requested. Failure to provide all information at this time may mean that we are unable to process your claim.

Just want to say a BIG THANK YOU for being so quick at paying my repairs as part of my warranty with you.

You have made a very worried and anxious lady extremely happy.

Never before, have I broken down on the way to Poland, only managing to travel about 10 miles before the dreaded red light came on. It was dreadful. Had to return for repairs, spending my spending money before even going away.

You are brilliant.

Thank you hundreds of times

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

We bought a motorhome in November with a warranty from MB&G Insurance. Unfortunately, we have had the need to claim twice but the whole process was effortless due the excellent customer service I received.

From the initial phone call to the communication with the claims team, I have been more than impressed with the efficiency, friendliness and prompt reimbursement.

I would not hesitate to recommend MB&G Insurance to others.