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What to do in the event of a warranty claim.

Please refer to your warranty documentation, in the How To Make A Claim section. Failure to follow this procedure may mean that we are unable to process your claim. Please select the type of claim you wish to make:

Attention

Due to national lockdown restrictions (November 5th 2020) some MB&G approved repairers may have closed. We are currently receiving ALL new claims and strongly advise you to complete the relevant claim form below, so that we can give your claim our urgent attention. In the event that your local approved repairer is closed, we will try and resolve the issue. Ensuring we have all of the necessary information will help us facilitate your claim as soon as reasonably possible.

  • Claim Extended Warranty Claim
  • Gadget
  • Household Appliances

**Please complete the claim form fully, including attaching any documents or images that may be requested. Failure to provide all information at this time may mean that we are unable to process your claim.

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What Our Customers Say

I feel I had to send this email to praise your employee, her handling of this claim has been extremely efficient and easy to deal with.

Some people say that dealing with insurance companies is difficult but I cannot praise you enough, I will certainly recommend your company.

The MB&G warranty and aftersales products we offer our customers is part and parcel of the high level of customer service we strive to provide. With a relationship that goes back to the early years of the CD Bramall Group it was a natural choice to choose MB&G at the formation of the Bramall and Jones Group. We have the utmost confidence in MB&G’s products and the support and back up we receive from its dedicated staff is second to none.

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

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Mechanical Breakdown & General Insurance Services Ltd.
Authorised and regulated by Financial Conduct Authority, Reference number 306978.
Registered Office: Cobalt Business Exchange, Cobalt Park Way,
Newcastle Upon Tyne, NE28 9NZ Tel: 0191 2596378,
Company Registration Number 01478159
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