Claims

Attention

We continue to offer a full claims service across all products.

The quickest and easiest way for you to make a claim is via our ONLINE CLAIMS SERVICE

Simply select the type of claim you wish to make, provide the information requested and submit the claim form. Once you have done this, sit back and let us do the work. We will let you know about the progress of your claim, and what you need to do next on a regular basis.

Due to the national lockdown restrictions (Nov 5th, 2020), we are currently working from home.

Please visit our Help & FAQ section for more information.

What to do in the event of a warranty claim.

Please refer to your warranty documentation, in the How To Make A Claim section. Failure to follow this procedure may mean that we are unable to process your claim. Please select the type of claim you wish to make:

**Please complete the claim form fully, including attaching any documents or images that may be requested. Failure to provide all information at this time may mean that we are unable to process your claim.

Just thought I would drop you a quick note to say how impressed we all are with your support here at Lloyd BMW Cockermouth. Not only are the phones answered quickly, we always find a positive can do person on the other end, I can’t remember the last time I rang and wasn’t impressed by the service. I have been speaking to Harry today who might not have been able to give me the answer I need, but has done a great job in keeping me informed and done his best to assist within the framework.

Keep up the good work!

This is the first time we have made a claim on insurance.

I would like to thank you for your courteous and quick action in resolving this issue.

Once again thank you.

“Lowdhams have been providing MB&G warranty products to its caravan and motorhome customers for over 10 years. Because of the consistently high quality of service we have received from MB&G during this time, we can offer its warranty products and services to our customers with complete confidence and assurance.”

“From a customer’s point of view, MB&G warranty documentation and information is easy to read, clearly set out and unambiguous, so they are reassured that what they see is what they get.”