Our general approach to Coronavirus is set out below.
HOWEVER, although our repairer networks are only offering limited service (at best) at present, we will generally be dealing with claims in strict order of receipt. PLEASE REPORT YOUR CLAIM NOW

Due to the Coronavirus outbreak we are currently working from home. As a result we are unable to offer a complete telephone answering service.

However, we are offering our normal online claims handling service. This can be accessed via our Online Claims page. If you need to contact us please do so using the Contact Us page.

If you believe your claim is urgent or you require a claims form, please leave a message including your email address. We will aim to respond to you by email only, as soon as possible and in any event, within six working hours.