Claims

Attention

We continue to offer a full claims service across all products.

The quickest and easiest way for you to make a claim is via our ONLINE CLAIMS SERVICE

Simply select the type of claim you wish to make, provide the information requested and submit the claim form. Once you have done this, sit back and let us do the work. We will let you know about the progress of your claim, and what you need to do next on a regular basis.

Due to the national lockdown restrictions (Nov 5th, 2020), we are currently working from home.

Please visit our Help & FAQ section for more information.

What to do in the event of a warranty claim.

Please refer to your warranty documentation, in the How To Make A Claim section. Failure to follow this procedure may mean that we are unable to process your claim. Please select the type of claim you wish to make:

**Please complete the claim form fully, including attaching any documents or images that may be requested. Failure to provide all information at this time may mean that we are unable to process your claim.

Just want to say a BIG THANK YOU for being so quick at paying my repairs as part of my warranty with you.

You have made a very worried and anxious lady extremely happy.

Never before, have I broken down on the way to Poland, only managing to travel about 10 miles before the dreaded red light came on. It was dreadful. Had to return for repairs, spending my spending money before even going away.

You are brilliant.

Thank you hundreds of times

“Lowdhams have been providing MB&G warranty products to its caravan and motorhome customers for over 10 years. Because of the consistently high quality of service we have received from MB&G during this time, we can offer its warranty products and services to our customers with complete confidence and assurance.”

“From a customer’s point of view, MB&G warranty documentation and information is easy to read, clearly set out and unambiguous, so they are reassured that what they see is what they get.”

Thought I’d drop you a quick note to say thank you for how my recent claim was handled. I recently had to make a claim and I have to say it was dealt with without any fuss whatsoever.

The garage contacted you and had the claim approved on the same day. So, thanks to the team there for making my claim so straightforward.